[Frequently Asked Questions]
Shipping, Duty and Taxes:
Vice ships to the Worldwide! for more details on the shipping terms for your specific location see our Shipping Policy here: Shipping Policy
Returns will only be accepted within 30 days of the delivery date. Custom products are final sale. Returns are subject to a 20% restocking fee.
Shipping costs to return any products is the responsibility of the customer.
Read more on our Refund Policy Here: Refund Policy
In Store Pickup:
We offer in store pickup at our shop in Nanaimo, BC. We do offer discounts for local pickup. Reach out to us at email@example.com when you're ready to purchase and we can help to organize this. We will then give you a time estimate of when your product(s) will be ready and notify you when you are able to come pick it up!