NEW 2500 & 3500 Products


[Frequently Asked Questions]

Shipping, Duty and Taxes:

Vice ships to the Worldwide! for more details on the shipping terms for your specific location, and information on current lead times see our Shipping Policy here: Shipping Policy


Returns will only be accepted within 30 days of the delivery date. Custom products are final sale. Returns/Cancellations are subject to a 20% restocking fee.

Shipping costs to return any products is the responsibility of the customer.

Read more on our Refund Policy Here: Refund Policy

In Store Pickup:

We offer in store pickup at our shop in Nanaimo, BC. We do offer discounts for local pickup. Reach out to us at when you're ready to purchase and we can help to organize this. We will then give you a time estimate of when your product(s) will be ready and notify you when you are able to come pick it up!

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